CoreCare Enterprise 1.20.1
Executive Command Centre
Preparing your live platform briefing…
Platform statusCheckingReviewing live services
Customer portfolio
Organisation health
Commercial status, adoption and risk in one view.
| Organisation | Plan | MRR | Health | Users | Clients | Last activity |
|---|
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Today
Executive briefing
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Customer success
Needs attention
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Renewals
Upcoming decisions
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CoreCare Enterprise 1.20.1
Platform Operations Centre
Live service health, user activity, errors, support access, scheduled jobs and operational alerts.
Checking
Service health
Current state of the Worker, D1 database, authentication and audit services.
Operational alerts
Items requiring platform-owner attention.
Scheduled jobs
Automation schedule, latest outcome and next expected run.
| Job | Schedule | Status | Last run | Next run | Duration |
|---|
Recent errors
Latest API failures captured by the platform.
Support activity
Recent platform access into customer organisations.
24-hour activity
Hourly audit-event and error volume across the platform.
CoreCare Enterprise 1.20.1
AI Executive Assistant
Ask plain-English questions about revenue, customers, risk, adoption and platform operations.
Decision support only. Verify critical care, safeguarding and commercial decisions against the underlying records.
CoreCare Enterprise 1.20.1
Notification Centre
Review, acknowledge and manage operational alerts across the platform.
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CoreCare Enterprise 1.20.1
Workflow Engine
Build, test and monitor automated actions across CoreCare.
Automations
Platform-wide and organisation-specific workflows.
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Create workflow
Configure a trigger, optional conditions and one or more actions.
Recent runs
Execution status, duration and completed actions.
| Workflow | Scope | Status | Started | Duration | Actions |
|---|
Live platform feed
Latest activity
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Global search
Find anything
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CoreCare Enterprise 1.20.1
Revenue Centre
Live subscription run-rate, plan mix, renewal exposure and customer value.
MRR£0Current billable run-rate
ARR£0MRR × 12
New MRR£0Organisations added this month
MRR at risk/lost£0Suspended or cancelled accounts
Average account£0Per billable organisation
90-day renewals£0Monthly value approaching renewal
12-month portfolio run-rate
Reconstructed from organisation start dates and current plan prices.
Revenue by plan
Current active subscription mix.
Renewal forecast
Upcoming customer decisions and monthly revenue exposure.
| Organisation | Plan | Renewal | Days | MRR |
|---|
Commercial position
Immediate subscription indicators.
Historical figures are an estimated portfolio run-rate until recurring billing events are connected. Current MRR and ARR use live subscription-plan values.
CoreCare Enterprise 1.20.1
Customer Success Centre
Live customer health, adoption, renewal risk and recommended actions.
Average health0%
Healthy0
Needs attention0
At risk0
Average adoption0%
Customer portfolio
Prioritised by risk and engagement.
| Organisation | Health | Trend | Adoption | Activity | Support |
|---|
Recommended actions
Select a customer to see the success plan.
No customer selected.
Platform administration and audit
Notifications
Platform attention
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Subscription plans
Plans and licensing
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Platform audit
Security and support history
| Time | Organisation | User | Action | Entity |
|---|
Platform users
CoreCare administrators
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Care delivery command centre
Live Operations Board
Run today’s service from one place: tasks, incidents, handovers and compliance attention.
Priority queue
Today’s work
Live timeline
Operational activity
Team coordination
Tasks
Assign, prioritise and complete operational work across clients and the care team.
Work queue
Operational tasks
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Safety, investigation and learning
Incidents
Report concerns, coordinate investigation and retain a clear record of actions and lessons learned.
Incident register
Reported incidents
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My working day
Today’s visits
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Login not linked
Allocated to me
Today’s schedule
Live management workspace
Today at your organisation
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CoreCare is checking visits, clinical reviews, workforce compliance, tasks and incidents.Active clients00 reviews due
0 high riskActive staff0of 0 team members
0 compliance dueCare plans due0due or within 30 days
Review workloadHigh risks0active risk assessments
Needs attentionLive operations
Today’s visit progress
Loading visits…Checking the current service day
0%Loading today’s visitsCoreCare is reading the live rota.
Attention
Priority actions
- Loading prioritiesChecking live operational records.
Quality
Compliance score
0%Compliant
Training0%
Care plan reviews0%
Staff checks0%
Recent activity
Operational updates
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Loading the family portalCoreCare is checking the access that has been granted.
No draft changesPublished visits are visible to care workers and authorised family users.
Travel and routing settingsConfigure journey time, parking buffers and travel-conflict protection.Rota settings
Intelligent recurrence
Template & recurrence centre
Define each client’s regular calls, carers’ normal working patterns, preferred assignments and one-off exceptions.
Recurring client visits become the master weekly care schedule.
Set normal working hours, including multi-week patterns.
Record holiday, sickness, hospital visits and one-off replacements without changing the master template.
Planner intelligence
Rota health
Checking selected day…
Health score—Based on allocation, travel, availability, continuity and workload.
Clashes0
Travel risks0
Availability0
Continuity0%
Overtime0h
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Analysing the selected day.
Manager intelligence
Planner command centre
Review capacity, continuity, travel and the most useful actions for the selected day.
Smart planner assistant
PreviewAsk a practical rota question or choose a quick view.
Choose a question to analyse the selected day.
Capacity
CalculatingAvailable0h
Booked0h
Utilisation0%
Travel0h
Continuity watch
0%Travel overview
Automatic suggestions
Dedicated workspace
Full planning board
Allocate visits across the 06:00–06:00 service day without scrolling through the intelligence overview.
Allocation queue
Unallocated visits 0
Visits are positioned at their required time. Drag them directly onto a suitable care worker below.
Adaptive height
↕Drag to resize allocation area
Care workers
Availability and allocated visits
Both boards share the same timeline, making it easy to match visit times with staff availability.
Drag visits between care workers or times. Double-click for precise editing. Right-click for quick actions. Ctrl-click selects several visits. Dragging and resizing snap to the chosen interval.
No rota visitsAdd a visit to this week’s rota.
Live electronic call monitoring
Today's calls
Resilient sync
Device status
Events are saved on the device first, retried every minute, when signal returns, and whenever CoreCare is reopened.
| Client | Location | Care package | Next review | Status |
|---|
No clients foundChange the search or add a new client.
| Staff member | Role | Contact | DBS expiry | Training expiry | Status |
|---|
No staff foundChange the search or add a staff member.
No care plans foundCreate a care plan from a client's record.
CC
Client record
Client
Next review—
Risk level—
Personal
Personal details
Contact
Address and contact
Key people
Contacts and GP
Care overview
Needs and important information
Click the diagram to place a marker, then complete the concern form.
Current and historic
Recorded concerns
Electronic MAR
Daily medication round
Scheduled, overdue, exception and PRN entries for the selected day.
Choose a client to view the daily round.
Current medicines
Medication register
Choose a client to view medication.
Immutable audit trail
Administration history
No client selected.
| Ticket | Subject | Priority | Status | Updated |
|---|
No support ticketsCreate a ticket when you need help from CoreCare Support.
Basic finance
Money in, money out—kept simple
Raise straightforward client invoices and maintain a clear cashbook without turning care management into accountancy software.
CoreCare Basic Finance
Designed for simple operational records. Use your linked accountancy package for bank reconciliation, VAT returns, payroll, statutory accounts and accountant access.
Invoices
Client invoice register
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Live management information
Reports
Turn current care, incident, task, workforce and finance records into a clear operational picture.
Large reporting periodThe on-screen record detail reached the safety limit. Shorten the date range before exporting.
Care delivery
Visits by day
Select a reporting period.
Quality overview
Current assurance
Safety themes
Incident categories
Incident detail
Recent reports in this period
| Reference | Occurred | Client | Category | Severity | Status |
|---|
Basic finance
Financial snapshot
Organisation experience
Branding & portal studio
Customise how this organisation sees CoreCare. Changes are previewed before saving.
Platform owner
Organisations
Create organisations, switch support context and suspend access.
Locations
Branches
Users and care records can be assigned to branch locations.
Enterprise identity
Security command centre
Build precise roles, inspect active sessions and control organisation-wide security policy.
Custom roles0
Active users0
Active sessions0
Audit events · 24h0
Custom roles
Every permission is enforced by the same central access engine.
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Security policy
Organisation-wide controls prepared for MFA and trusted devices.
User-specific access
Allow or deny individual areas without changing the user’s role.
Select a user to configure individual permissions.
Organisation modules
Hide entire areas that this organisation does not use.
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Effective access tester
Check exactly what a user can access before assigning work.
Choose a user to inspect their effective permissions.
Emergency mode
Freeze high-risk activity and apply enhanced auditing during an incident.
Login history
Review successful and failed sign-in activity across the organisation.
Active sessions
Revoke access immediately from lost or untrusted devices.
Access control
User accounts
Assign a standard access level and optionally a precise custom role.
| User | Access | Custom role | Status | Last login |
|---|
No users found
Accountability
Recent audit history
CoreCare module
Module
Planned for a future build